Case Study: Nan Fung Group

95%

activity rate maintained even after 4+ years on Atiom

+102%

knowledge improvement
in service standards

92%

engagement rate logged across the entire workforce

About Nan Fung Group

Hong Kong-based conglomerate with diverse businesses including property, retail, and hospitality.

Challenges

Disengaged team with lack of communications

Service and performance not up to standards

Lack of data to assess gaps, track completion or engagement

Nan Fung Group was finding it difficult to maintain workplace safety, compliance, and operational standards in their construction and property management teams. With most frontline employees lacking access to computers, day-to-day communications and keeping employees up to service standards with daily briefs was extremely challenging. Covid-19 exacerbated these issues, with staff working from home or in smaller groups.

Our Approach

Atiom has partnered with Nan Fung Group since xx. Our solution enabled Nan Fung group to:

Deliver daily briefs, SOPs, and property development courses in bite-sized, engaging formats

Keep employees informed of changing regulations and news in real-time

Improve communications and engagement by incorproating daily check-ins with frontline employees

Equip managers with the tools to assess performance and check for understanding

"It offers a great alternative for our colleagues to get equipped with the knowledge of guidelines and procedures for their daily operations."

Yen Leung

Marketing and Communications Manager, Nan Fung Group

Results speak for themselves

Through Atiom, Nan Fung Group effectively improved workplace safety, increased knowledge, and enhanced communication. The property management and construction teams achieved a remarkable 102% knowledge improvement in SOPs. Additionally, we've observed an impressive 92% engagement rate across the entire workforce - this translates to employees logging in almost every workday of the week, demonstrating Atiom’s efficacy in driving behavior change among frontline staff.

Take the next step

Join Nan Fung Group and the leading companies who trust Atiom to help them achieve their goals and drive success for their teams. Schedule a call and see how we can drive behaviors for your frontline teams.

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Boosting employee engagement and safety

95%